MADRID USEFUL INFO
 

MADRID - USEFUL INFO

Madrid - Telephone Numbers

Tourist Information
Madrid City Tourist Office
Plaza Mayor, 3
915 882 900 / 913 665 477

www.munimadrid.es

Spanish National Tourist Office  900 300 600
Airport Tourist Office  914 294 951
Chamartin Railway Station Office  913 159 976
Puerto de Toledo  913 641 876

Emergencies

National telephone number
POLICE
National Police Number
Municipal Police
Guarda Civil
Lost items
Lost items (Taxis)
HEALTH
Insulad (Urgencies)
Fire Station
Special Tourist Theft Centre
24 Hour Hospital Service
All night Chemists
RED CROSS (Cruz Roja)
Emergencies
Intoxications
Ambulances
112

091
092
062
915 884 346
915 884 344

061
080 or 085
933 441 300
061
098

915 222 222
915 620 420
914 739 361

Embassies

Australia
Canada
Ireland
New Zealand
South Africa
United Kingdom
U.S.A.
Calle de Santa Engraca, 120
Calle de Nuñez de Balbao, 35
Paseo de la Castellana, 46
Plaza de la Lealtad, 2
Calle de Claudio Coello, 91
Calle de Fernando El Santo, 16
Calle de Serrano, 75
914 419 300
914 233 250
914 364 093
915 230 226
914 363 780
917 008 200
915 872 200

General

The international telephone Index Number for calls to Spain is - 0034
Banking hours - Weekdays normally from 08.00 to 14.00 hrs - there are exceptions.
Madrid for Tourists - Any month but August when many interesting places are closed
Cash Dispensing Machines - Check prior to departure that your PIN works abroad
General Commercial & Shop Hours: 10.00 to 14.00 hrs, and 17.00 to 20.00 hrs.
Tipping - Taxis and most restaurants are about 5%. Stylish restaurants 10%.
Parking - Use Car Parks as street parking is difficult and police controlled.
Cycling - Not recommended unless on Sundays and Public Holidays.

Aeroport de Barajas
Atocha Railway Station
Chamartín Railway Station
Nuevos Ministérios Railway Station
RENEFE
Coach Services
Main Coach Station
ALSA
Auto-Res
Continental Auto
Autocares Herrantz
Metro
Taxis
Radio Taxi
Radio Taxi Independente
Radio Telephone Taxi
Radio Taxi (Disabled persons)
Disabled Organizations
Coceme
Once
Viajes 2000
Student Organizations
CIJ
TIVE
913 058 343
915 630 202
913 159 976
913 231 515
902 240 202

915 684 200
914 684 200
915 330 400
915 517 200
915 433 645
915 525 9009

914 475 180
914 051 213
915 478 200
915 478 200

917 443 600
915 894 200
913 231 029

915 804 242
915 437 412

Internet Cyber Locations

Café Comercial
Café Cybermad
Cafe X-Net
La Ciberteca de Madrid


Calle Glorieta Bilbao, 7
Calle Atocha, 117
Calle San Bernardo, 81
Plaza Emilio Jimenez Millas, 2


915 215 655
914 200 087
915 40 999
915 487 218

Transport

Buses
The city Bus system is comprehensive and the bus stops are clearly marked with the destination indicated on each bus. It is recommended that a visitor purchases a "Metrobus" ticket that entitles the holder to ten trips either by Bus or by Metro. Disabled persons may board Buses displaying the words "Piso Bajo". Buses run from 06.00 to 24.00 hrs, and there are 20 Buses that run through the night on some of the routes.

FGC (Railway)
Madrid as a capital is served by six types of train service. The ALARIS ( Madrid to Valencia), the AVE (high speed link between Ciudad Real, Puertollano, Córbada and Seville), the "Cercanías" (commuter trains), the "Largo Recorrido" (long distance trains), the "Regional" (local trains) and the TALGO (long distance express). The one exception is the famous "Trens de las Frescas" (Strawberry Train)- a special train that runs between Madrid and Arnejuez at weekends from mid-April to mid-July, and mid-September to mid-October. Travellers on this train are served fresh strawberries!

All tickets for trains may be obtained at any RENFE office and station Most Travel Agents also offer this service. Further details can be obtained by visiting :
RENFE
902 240 202
www.renfe.es

Metro
The Metro system in Madrid is inexpensive, fast, and easy to use. At every Metro station there are machines dispensing tickets for the journey. It operates from 06.00 to 01.30 hrs and has over 150 stations running on 11 colour coded lines.

Taxis
The taxis are painted with a red diagonal stripe on their doors. They have a green light lit on the roof of their taxi to indicate when they are available for hire and also display a sign "libre". Although there charges are inexpensive there is a minimum charge applied. There are a number of different Taxi organisations are there numbers are indicated in the table above.

Tour Coach Companies
There are several companies that offer guided tours within the city and outside towns. Juliá Tours may be booked directly or through a hotel. Pullmantur have to be booked through a Travel Agent. Mundo Joven provide guided tours but mainly in the Spanish language.

Autocares Cevesa
Autocares Herranz
Continental-Auto
Enatur
Floravilla
Hijos de J Colmenarejo
La Sepulvedana
La Veloz
Larrea S.A.
Mundo Joven
Pullmantur - pullmantur@mad.servicom.es
915 393 132
918 904 122
914 684 839
917 456 300
902 422 242
915 308 829
918 450 051
915 304 800
915 304 800
915 218 601
915 561 114

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